We are here to serve you and your needs. To provide help in the best way possible it is important to know exactly where your product was purchased. If you ran into any kind of problems, please take a look at our FAQ page and see if any of the answers help with resolving your issue. In case you need further support, please reach out to the point of purchase. It is important that we all follow this chain of communication because it provides the best support to you. Please take a look at the sections below.